Refund & Cancellation Policy

Effective Date: 30 June 2025

We understand that plans change, and your well-being is our priority. Our refund and cancellation policy ensures fairness and flexibility.

1. Cancellations

• You may cancel or reschedule a session up to 24 hours in advance with no penalty.

• Cancellations within 24 hours of the scheduled time are non-refundable, unless in the case of emergencies (reviewed case-by-case).

2. No-Show Policy

• If you miss a session without prior notice, the fee will not be refunded.

3. Refund Eligibility

• Refunds are considered if:

  • A technical error occurred during booking/payment

  • A session was cancelled by Ayko

• Approved refunds will be processed within 7 working days to the original payment method.

4. How to Request a Refund

To request a refund, email us at connect@ayko.in with your full name, booking details, and reason for the request.

We value your trust and aim to provide the best experience possible. For any questions, don’t hesitate to reach out.